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111 Referral Standard: Clinical Safety Case Report

5 Clinical Risk Analysis

A total of 8 hazards and their mitigations were identified via consultation and the hazard workshops, which are summarised in the table below.

InitialResidualRisk ratingDefinition
005Unacceptable level of risk.
104Mandatory elimination or control to reduce risk to an acceptable level
313Undesirable level of risk
Attempts should be made to eliminate or control to reduce risk to an acceptable level. Shall only be acceptable when further risk reduction is impractical.
452Acceptable where cost of further reduction outweighs benefits gained.
021Acceptable, no further action required

Table 1 : Summary of 111 standard hazard risk scores

These mitigated hazards should be considered and addressed in local implementations of the 111 Referral Standard.

Page last updated: 06 January 2026